Common General Insurance FAQs - Paul & Dixon Insurance

Common General Insurance FAQs

What is an Umbrella Policy?

A serious automobile accident or other incident could lead to a large lawsuit against you or a family member and easily exceed the liability limits of your Auto or Homeowners Policy. Today, more than ever, people – especially homeowners and others with substantial assets to protect – are purchasing an Umbrella Policy to provide additional levels of coverage. Protection is available in increments of $1 million and is more affordable than you might expect, averaging about $200 to $250 for the first $1 million.

As an independent agent, how do you make decisions on which insurance companies to represent?

The key factors are: (1) financial strength and stability of a company; (2) types of markets served (home, auto, business, special properties, etc.); (3) competitiveness (range of coverages offered, pricing levels and overall cost-value of policies); (4) quality of claims service provided to our customers.

If I have a claim, will my insurance costs immediately go up?

If you make a claim, you will not normally see a change in your costs. Companies generally focus on the frequency of your claims. If you make several claims within a 3-5 year period, it will probably impact your costs.

What is an “Account Discount” and how do I qualify for one?

If you have both your Auto and your Homeowners insurance with us, you may be eligible for a discount of up to 20% on your premiums.

Why do insurance companies ask for so much information?

Companies require information that enables them to evaluate the chances of a claim occurring. Favorable information supplied by you can result in a lower insurance cost. The more favorable the information, the more comfortable a company feels about taking on the risk that is involved.


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388 County Street
New Bedford, MA 02740


4436 Acushnet Ave
New Bedford, MA 02745