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For more than a century, we’ve employed unwavering integrity when providing families, individuals, and businesses with superior insurance service. What matters to you, matters to us.
At Paul & Dixon, we value the relationships we’ve built in our community. Our staff, the non-profits we support, and all our customers and partners have earned our utmost respect and gratitude. Our mission is to live up to that trust.
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We are committed to providing a consistently superior client experience by:
– Offering only premium quality products from trusted insurers, customized to your individual needs.
– Employing experienced professionals devoted to exceeding your service expectations.
– Utilizing the latest technology to assure your transactions are completed with uncommon ease.
Founded in 1852, Paul & Dixon Insurance is a full-service, independent insurance agency providing risk management services and related insurance programs to our select clientele.
Paul & Dixon is one of the first insurance agencies to have arranged protection for businesses and families in the greater New Bedford area, now known as the South Coast region.
Our Downtown and North End New Bedford offices work in tandem to provide our clients with the most convenient service possible.
Each member of our account management team is an experienced professional that has made a career commitment to ethical and professional standards, and each has the practical experience and knowledge to thoroughly counsel our clients on risk management and insurance matters.
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From recipes and puzzles to local activities and new businesses, our monthly edition of Hometown Magazine is brimming with news and articles to inform and entertain.
Want to see our rolodex? Find other quality local businesses that have been recommended by customers and friends.
Client Testimonial: Merrow Manufacturing
Located in Fall River, MA Merrow Manufacturing began in 1838 as a general store, and quickly developed into a diverse manufacturing organization.
Today, Merrow Manufacturing is one part of a larger group of companies that specialize in manufacturing sewing machines (Merrow), Technology, & Fashion.
The company also designs & builds technical soft goods in the USA.
Client Testimonial: Fiber Optic Center, Inc.
Located in New Bedford, MA, Fiber Optic Center was founded by Neal Weiss, based originally on the purchase of the fiber optic distribution business of Boston Electronics Corporation (BEC) of Brookline, Massachusetts.
In 1982, while Weiss was its business manager, BEC became the first sales rep firm in the world to specialize in the emerging technology of fiber optics and, later, one of the first fiber distributors.
Building on BEC’s strong position in the industry, Fiber Optic Center now serves customers in over 40 countries in North and South America, Europe, the Far East, Middle East and Australia.
The staff is extremely courteous,helpful and efficient. They always get the job done.
sasank ambavarapu
Kim is my agent and she is SO helpful. Even when I had issues/questions during the pandemic, I could call her and she would help or just explain things to me.Cracker jack, Lady!!! Thank you, Kim
Jean Leimert
Very caring and supporting customer service.
Monika Dube
Always ready to help.Been with this company for 45years.All questions are answered as soon as they can.Friendly feels like family.
Robin Kendrick
Erin has been an exceptional agent who has been able to provide thorough answers and swift solutions when I have been in need of assistance.
Aaron Lafleur
Have used Paul and Dixon for years and have never had an issue. They are always responsive
Matthew Pusey
Everyone working at Paul and Dixon are very helpful.
Linda Katsoules
We have found them easy to work with and very responsive
Sue Webb
I have had nothing but a great experience working with the staff at Paul & Dixon. Great rates and excellent customer service. I highly recommend doing business with them.
Erin G
Paul And Dixon is a local company you can trust.
Jane Wrigley
Love the agents that I deal with. They respond right away to my eamails.
Zuleika Connie Vidal
Just a pleasure to work with the staff. They are always very pleasant and efficient.
Carol Pimentel
Paul & Dixon has been a wonderful agency to work with for all our insurance needs. They are very responsive and helpful. I recommend them without reservation.
Donna Cobert
Great customer service
Paula Baptista
Paul and Dixon has gone above and beyond to ensure excellent service. My family has been with them for many years. The outstanding staff is always courteous and pleasant.
Gabriel Shurtleff
Paul & Dixon is a no worry agency for me. Everything is done timely and informative. I have been with them for over 40 years!
Madeleine Mendoza
Erin LeMieux was excellent to work with. She answered all my many questions and explained thoroughly each section of coverage so I could make an informed decision.
Veronique Sylvia
This organization has been very helpful and patient with me over the years. The have even found less expensive policies for me. Very much appreciated.
Sarah Pinney
I am extremely satisfied, pleased and grateful for Paul and Dixon Insurance Agency. Their support team goes above and beyond to meet their customers needs. I am always %100 happy with the end results. Thank you Paul and Dixon Insurance. Special thanks to there Management Team .
Ryan Phaneuf
Great service with the team I’ve worked with.
Keith Teee
Saved me a bunch of money and I always receive prompt, thorough service.
Brian Morelli
I very rarely need to call but whenever I do they are extremely friendly and my question or concern is always answered.
Susan Miller
I discovered Paul and Dixon Insurance a few years ago and in that time my insurance needs have changed drastically. Erin and Craig worked to guide me through every necessary process from insuring a home, buying a car, and adequately covering my new business. I would highly recommend this company.
Jason Cotsoridis
Craig and the team are on top of our needs for business insurance and always available for any questions.
Scott Dubois
Great service
Ken Montigny
The staff at Paul and Dixon are nothing but professional and courteous. They are attentive, responsive, and helpful in every way whether they are helping you choose an insurance plan or simply checking in with updates or policy changes. I highly recommend them!
Megan O'Brien
Very responsive and world class service. Agents are incredibly helpful.
Joe Carlomagno
Always there and ready to help.
Sylvia Smith
DOWNTOWN OFFICE:
388 County Street
New Bedford, MA 02740
Fax: 508-990-1784
Hours: Mon-Fri 9:00 am - 5:00 pm
NORTH END OFFICE:
4436 Acushnet Ave
New Bedford, MA 02745
Fax: 508-990-1784
Hours: Mon-Fri 9:00 am - 5:00 pm
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