Reviews From Our Clients - Paul & Dixon Insurance - New Bedford, MA

Here's What Our Customers Say

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For More Than A Century … Insurance With Integrity

Excellent
Paul & Dixon Insurance4.9
Based on 259 reviews
Joshua Sanchez
Ashley has been nothing but phenomenal. I called just to get a quote because my family was going to be paying $1100 a month for car insurance. She gasped when I told her. She said I can help you. Found a plan that worked and saved me and my family over $400 a month. She is also prompt when getting back to us. Thank god I found such a great company and an even better insurance agent.
Response from the owner:Thank you for the wonderful review! We're so glad Ashley was able to help your family find better coverage and save over $400 per month. Providing responsive service and finding the right solutions for our clients is what we strive for every day. We'll be sure to share your kind words with Ashley. Thank you for trusting our team!
James
The communication was excellent—clear, timely, and professional throughout. At each stage, we received information explained in easily understandable terms.
Response from the owner:Thank you so much, James, for the thoughtful review!
Madeleine Mendoza
Friendly knowledgeable people to help clients. When i call, they always have the right answers.
Response from the owner:Thank you for the awesome review, Madeleine! We love hearing from our happy clients.
Leonard Fagan
I have had an excellent experience with Paul & Dixon
Response from the owner:Thank you for the awesome review, Leonard! We love hearing from our happy clients.
Robin Lajoie
I called Paul Ames Dixon for insurance quotes and I am more than satisfied! The service was amazing, the rates were unbelievable, and it was so easy to switch over. I even had my son switch over to them.
Response from the owner:Thank you so much for the kind review! We’re thrilled to hear you had such a great experience with our team and found the process easy and affordable. It means a lot that you trusted us enough to refer your son as well—we truly appreciate it. We’re always here whenever you need us!
Brian Kelly
Very friendly and helpful staff at Paul and Dixon Insurance agency. Always willing to answer questions and offer advice on all my insurance options.
Response from the owner:Thank you for taking the time to leave a review, Brian! We appreciate you!
cranemanlocal4
The service I received was outstanding. They were always in contact with me and made me feel assured.
Response from the owner:Thank you so much for the review! We're always here to help.
Mindy Fagundes
A+ customer service! Our family has been working with Kim C for quite a few years. She never hesitates to go above and beyond for us with our many questions. Highly recommend!
Response from the owner:Thank you for the fantastic review, Mindy! We love hearing feedback from our wonderful clients.
Angela Galley
Love them. Always super helpful
Response from the owner:Thank you for the trust, Angela!
Kathleen Minnock
great service very responsive
Response from the owner:Thank you for the trust, Kathleen!
Jeanne Belliveau
Great customer service! Highly recommended ,
Response from the owner:Thank you for the positive feedback, Jeanne!
Mike O'Neill
Working with Kim is amazing she is quick with getting anything you need done at great prices thanks so much. I would recommend Paul & Dixon to all my friends and family
Response from the owner:Thank you for the awesome review, Mike! So glad Kim was able to assist you.
Geri deLellis
I love that I always get a callback!!!
Response from the owner:We pride ourselves on outstanding customer service! Thanks for the trust, Geri!
Mary Jane Foster
Friendly , knowledgeable and helpful staff!
Response from the owner:Thank you for the positive feedback, Mary Jane!
stephen medeiros
Great company friendly staff
Response from the owner:Thank you Stephen!
Edward Garland
Found that Paul & Dixon has the best rate around. Advised my neighbor and as she witched too.
Response from the owner:Edward, thank you for trusting Paul & Dixon with your insurance!
Cindy Benson
We returned to Paul and Dixon and have been very pleased.
Response from the owner:Thank you for taking the time to leave us a review, Cindy!
David Cohen
superior customer service. I highly recommend Paul and Dixon for all of your insurance needs.
Response from the owner:Thank you for the rating and recommendation, David!
Martin Costa
Great customer service and helpful info to get you the best price for your home and auto insurance. Paul and Dixon was able to save me $2000! Great job guys.
Response from the owner:We are so happy to hear that you were satisfied with our service! Thank you for leaving a great review, Martin.
Michael Lizotte
Been with this agency for over 20 years, always professional, prompt in communications and very customer focused!
Response from the owner:Michael, thank you for the review and for being a long-time client! We're so happy to be able to serve you and the Southcoast community!
Lynda Simmons
I have been a client since the days of your inception. Your north end office is where I go for all my insurance business. It is very convenient since I live in that area. I can not express the many positive things about Maria and Louise who I have dealt with for many years. They always keep me updated with your company’s information and offerings and have helped me out with my insurance needs in every area. Louise has assisted me many times with updates of recommendations for insurance coverage for my two home properties and vehicles. I get contacted by other insurance agents to try to get me to change to their company, but I am extremely pleased with Paul and Dixon and plan to remain with you.
Response from the owner:Thank you so much, Lynda! We’re grateful to have you as a longtime client and part of the Southcoast community. Maria and Louise will be thrilled to hear your kind words. We truly appreciate your loyalty to Paul & Dixon and look forward to supporting you for many years to come!
Richard Sherman
Paul & Dixon was founded in 1852 and they're still going strong! First time I went there it was raining hard outside and it was warm and inviting inside. They welcomed me in like an old friend, and took care of all my insurance needs. At that moment I knew I had found the right Insurance co.
Response from the owner:Thank you, Richard! We’re proud of our long history and grateful to have you as part of our Southcoast community. We’re so glad your first visit left such a warm impression, and we appreciate you trusting Paul & Dixon with your insurance needs!
AC Potts
I have been using Paul & Dixon for over 25 years and have had consistent and excellent service. Never thought of looking else wont for insurance. Definitely 5 stars.
Response from the owner:Wow, thank you for the review and for being a long time client, AC!
Alison Coelho
Highly recommend Paul & Dixon Insurance. Very knowledgeable and employees take time to actually listen and answer your questions.
Response from the owner:Thank you, Alison! We appreciate your recommendation and are grateful to have you as part of our community. Our team is always here to listen and help with anything you need!
Gabriel Shurtleff
Great customer service! This great group of people are courteous and consistent.
Response from the owner:Thank you for the 5-Star Rating, Gabriel!

Fax: 508-990-1784

Hours: Mon-Fri

9:00 AM - 5:00 PM

Joseph Arthur Beauvais House
404 County St.
New Bedford, MA