Ways to Report a Claim

For More Than A Century … Insurance With Integrity

If you need to report a personal or business insurance claim, please use whichever option below is most convenient for you. It is important to report your claim in a timely manner.

Direct to Your Insurance Company

If available, this is your fastest way to get the claims process started. Some of the companies we represent offer online claim reporting. Click here to see if your company offers this service.

Direct to Us During Regular Business Hours

Call in your claim in to either of our offices, and we will begin the claims process immediately and advise you of your next steps. Call our Downtown Office at 508-996-8593 or our North End Office at 508-998-3228.

Stop by one of our offices, Downtown at 388 County Street or at our North End Office at 4436 Acushnet Avenue, and we’ll help you with everything.

Email your account manager.

Text us at 508-996-8593; we’ll be ready to help.

Direct to Us Outside Regular Business Hours

Access our 24/7 Telephone Claim Service (see below).

Email your account manager.

Text us at 508-996-8593.

Fax us at 508-990-1784.

24/7 Telephone Claim Service Menu

When you call our offices after hours, a real, live claim representative from your insurance company is just a few touches on your telephone’s keypad away. In fact, about all you need to know is your insurance company’s name (we’ll help you with that, too) to get the ball rolling.

Here’s all you have to do:

Call either of our offices at 508-996-8593 or 508-998-3228.

Follow the instructions on the phone menu.

Please be sure to wait a moment after your selection while you are connected to your insurance company.

That’s all there is to it.

While we hope you will never need to use our 24/7 claim service, we also hope it gives you added assurance that your insurer and Paul & Dixon will be there when you need us. It’s the peace of mind you bought insurance for in the first place.