Here's What Our Customers Say
We’d also love your opinion on how we’re doing!
For More Than A Century … Insurance With Integrity
Michael Olivier
Just moved to Newbedford and was clueless of the process of getting insurance for my vehicle coming from out of state (GA). My agent (Erin Lemieux) went above and beyond to make the entire process effortless for me along with making sure I had the proper coverage.Thank you Erin / Paul & Dixon
maynardo961
Erin, is my go to Insurance agent, whenever I have a client/friend in need of insurance she is my first call!
Gastek
Excellent rates and a pleasure to work with.
Bob Oakley
I've been a client for over 2 years, and Dawn Neto -- and before her Lucy Aubut -- have been superb -- knowledgeable, attentive, and friendly. Highest rating.
Kathy B
Very please with the service I’ve received !!
Martin Costa
Great customer service and helpful info to get you the best price for your home and auto insurance. Paul and Dixon was able to save me $2000! Great job guys.
Benny St.Fort
Great customer service would recommend to anyone. They do everything to get you the best insurance.
Jessica Faria
Kim is lovely. She is patient, kind, communicative, and proactive. Her answers to my questions were thoughtful and well-informed.
James Rusconi
Kim is very professional, always has our best interest in mind. Great experiences.
Stephanie Marshall
Wonderful friendly staff that is very accommodating.
Johnathan Corchado
Erin L is great and the entire office. Since I moved to a new city she has been my agent. Both my home and car insurance are managed through Paul & Dixon. They handle everything for me and always very attentive.
Patricia Kellogg
I can highly recommend Paul & Dixon. We have had a great experience with them.
Carol Pimentel
If and when I had any questions the staff was very professional and completed my issue efficiently.
Lisa Tacker
Always quick with replies and proactive about potential changes to policies. I would highly recommend!
Tina Sousa
I worked with Ashley and Kim a few weeks ago. They both went out of their way to help me insure my lease I brought to MA from another state. The leasing company giving me a hard time with the title and they both jumped in to help and provide the best customer service. I couldn't have asked for a better experience.
Mindy Fagundes
A+ customer service! Our family has been working with Kim C for quite a few years. She never hesitates to go above and beyond for us with our many questions. Highly recommend!
Stephanie Whalen
Great staff at Paul & Dixon Insurance. Unlike other agencies, they took the time to understand my specific needs, resulting in a tailored policy that perfectly suits my business.
Cheryl Crofton
When switching to Paul & Dixon Insurance for 2 seperate house policies and 2 automobile policies all went very well. Much cheaper than what I was paying and everything that was told to me was accurate. No problem at all switching over to them, they did all the work. Very happy with their service.
Judy Burnett
We have been with Paul & Dixon for a few years now and couldn’t ask for a better agent, Erin Lemieux. Erin took over our insurance after many years with another company, saved us money, kept us updated on the status of our insurance and we have full confidence in her. She is one of those individuals who goes above and beyond - called her one time by accident, hung up before leaving a message - and Yes - she called back to make sure everything was okay!!!!! What agent does that? Mine - Erin Lemieux!!!!!!
Ben Sawyer
Both people I dealt with for the cancellation on my mother's home policy (due to the house selling) were quick and efficient.
Tyler moraes
Kim helped me out and saved me a ton of money on my car insurance they also have great customer service if your looking to save money this is the place to go
xcath143x
Our family has been with Paul & Dixon for many years and they never disappoint. They are always there when we need the and they always find the best rates for out needs. A+
Edward Duniec
Erin Lemieux provided my Wife, Sue and I a great & rewarding experience. She is personal, patient, and professional to the highest degree. We are looking forward to a long relationship with Erin and Paul & Dixon. Thanks, Erin. you ROCK.
Catherine
Very happy with their service.
Mark Rossi
I have nothing but great things to say about Paul and Dixon. They have helped me navigate some situations that I have been in and have not steered me wrong. Overall, fantastic place.
Auriza Abreu Mett
The assistance that takes the phone calls are so pleasant on the phone. They always help and you can feel their smiles from a distance. I have had them for almost 10 years and am happy with their services. Thank you to all my policy representatives they are awesome!
Cyntha Johnson
great service and a personal touch
Kathryn Braley
I have nothing but great things to say about Paul and Dixon! Our agent has helped my husband and I find new car and home insurance that gets us all the coverages we need, while saving us money! She has been able to answer all of our questions and is always available! Would highly recommend Paul and Dixon!
Lisa Smith
Have needed quick responses and service when I got into an automobile accident. It was done and settled immediately. Thanks Paul and Dixon
Jean Leimert
Kim is my agent and she is SO helpful. Even when I had issues/questions during the pandemic, I could call her and she would help or just explain things to me.Cracker jack, Lady!!! Thank you, Kim
Monika Dube
Best insurance agency. Truly have that old fashion feeling of caring
Scott Raymond
Great people in the office.
Deborah Peirce
The staff here are amazing and helpful. I bought a new car recently and everyone took care of all the paperwork and was so helpful explaining what I needed to do.
stephen medeiros
Love this insurance agency Erin is always able to help and is on top of her game everyday thanks Erin
Patricia Kellogg
Staff is great! Very pleasant, knowledgeable, and always quick to respond.
Debra Corte-Real
The few times that I have had to speak to the agency the response has been phenomenal . There was an accident I didn’t have to take care of anything. I had an issue with the repair, garage and rental, and a compromise happened, and I am very pleased with everything.
Joshua Medeiros
Paul and Dixon made the process for me to get my business insured very easy. They took all the guessing and worries away. They are very knowledgeable. Craig is excellent and was amazing setting my policy up with no hassles. He explained things to me I never knew as a business owner and I no longer have to worry about not being covered in all areas. Thank you Paul & Dixon.
Rebecca Fiandaca
Very helpful and personable.
Stephanie Whalen
Great insurance company and the staff is so professional and courteous. Right there to save you money and help you choose the best plan for you. I highly recommend them!
Aaron Lafleur
Erin has been an exceptional agent who has been able to provide thorough answers and swift solutions when I have been in need of assistance.
Matthew Pusey
Have used Paul and Dixon for years and have never had an issue. They are always responsive
Linda Katsoules
Everyone working at Paul and Dixon are very helpful.
Sue Webb
We have found them easy to work with and very responsive
Fax: 508-990-1784
Hours: Mon-Fri
9:00 AM - 5:00 PM
DOWNTOWN OFFICE:
388 County Street
New Bedford, MA 02740
NORTH END OFFICE:
4436 Acushnet Ave
New Bedford, MA 02745
