Earn rewards by helping us invest in programs that nurture, educate, and improve our local community.
For more than a century, we’ve employed unwavering integrity when providing families, individuals, and businesses with superior insurance service. What matters to you, matters to us.
At Paul & Dixon, we value the relationships we’ve built in our community. Our staff, the non-profits we support, and all our customers and partners have earned our utmost respect and gratitude. Our mission is to live up to that trust.
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Home
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We are committed to providing a consistently superior client experience by:
– Offering only premium quality products from trusted insurers, customized to your individual needs.
– Employing experienced professionals devoted to exceeding your service expectations.
– Utilizing the latest technology to assure your transactions are completed with uncommon ease.
We now have a door-buzzer entry security system that requires use of our rear entrance. The buzzer panel is to the left of the door. Please press the Paul & Dixon button, and our receptionist will greet you via the intercom and unlock the door for you to enter.
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Founded in 1852, Paul & Dixon Insurance is a full-service, independent insurance agency providing risk management services and related insurance programs to our select clientele.
Paul & Dixon is one of the first insurance agencies to have arranged protection for businesses and families in the greater New Bedford area, now known as the South Coast region.
Our Downtown and North End New Bedford offices work in tandem to provide our clients with the most convenient service possible.
Each member of our account management team is an experienced professional that has made a career commitment to ethical and professional standards, and each has the practical experience and knowledge to thoroughly counsel our clients on risk management and insurance matters.
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From recipes and puzzles to local activities and new businesses, our monthly edition of Hometown Magazine is brimming with news and articles to inform and entertain.
Want to see our rolodex? Find other quality local businesses that have been recommended by customers and friends.
Client Testimonial: Merrow Manufacturing
Located in Fall River, MA Merrow Manufacturing began in 1838 as a general store, and quickly developed into a diverse manufacturing organization.
Today, Merrow Manufacturing is one part of a larger group of companies that specialize in manufacturing sewing machines (Merrow), Technology, & Fashion.
The company also designs & builds technical soft goods in the USA.
Client Testimonial: Fiber Optic Center, Inc.
Located in New Bedford, MA, Fiber Optic Center was founded by Neal Weiss, based originally on the purchase of the fiber optic distribution business of Boston Electronics Corporation (BEC) of Brookline, Massachusetts.
In 1982, while Weiss was its business manager, BEC became the first sales rep firm in the world to specialize in the emerging technology of fiber optics and, later, one of the first fiber distributors.
Building on BEC’s strong position in the industry, Fiber Optic Center now serves customers in over 40 countries in North and South America, Europe, the Far East, Middle East and Australia.
Kim was knowledgeable and patiently answered all my concerns!
angela filippone
The service I received was outstanding. They were always in contact with me and made me feel assured.
cranemanlocal4
A+ customer service! Our family has been working with Kim C for quite a few years. She never hesitates to go above and beyond for us with our many questions. Highly recommend!
Mindy Fagundes
Love them. Always super helpful
Angela Galley
great service very responsive
Kathleen Minnock
Great customer service! Highly recommended ,
Jeanne Belliveau
Working with Kim is amazing she is quick with getting anything you need done at great prices thanks so much. I would recommend Paul & Dixon to all my friends and family
Mike O'Neill
I love that I always get a callback!!!
Geri deLellis
Friendly , knowledgeable and helpful staff!
Mary Jane Foster
Great company friendly staff
stephen medeiros
Found that Paul & Dixon has the best rate around. Advised my neighbor and as she witched too.
Edward Garland
We returned to Paul and Dixon and have been very pleased.
Cindy Benson
superior customer service. I highly recommend Paul and Dixon for all of your insurance needs.
David Cohen
Great customer service and helpful info to get you the best price for your home and auto insurance. Paul and Dixon was able to save me $2000! Great job guys.
Martin Costa
Been with this agency for over 20 years, always professional, prompt in communications and very customer focused!
Michael Lizotte
I have been a client since the days of your inception. Your north end office is where I go for all my insurance business. It is very convenient since I live in that area. I can not express the many positive things about Maria and Louise who I have dealt with for many years. They always keep me updated with your company’s information and offerings and have helped me out with my insurance needs in every area. Louise has assisted me many times with updates of recommendations for insurance coverage for my two home properties and vehicles. I get contacted by other insurance agents to try to get me to change to their company, but I am extremely pleased with Paul and Dixon and plan to remain with you.
Lynda Simmons
Paul & Dixon was founded in 1852 and they're still going strong! First time I went there it was raining hard outside and it was warm and inviting inside. They welcomed me in like an old friend, and took care of all my insurance needs. At that moment I knew I had found the right Insurance co.
Richard Sherman
I have been using Paul & Dixon for over 25 years and have had consistent and excellent service. Never thought of looking else wont for insurance. Definitely 5 stars.
AC Potts
Highly recommend Paul & Dixon Insurance. Very knowledgeable and employees take time to actually listen and answer your questions.
Alison Coelho
Great customer service! This great group of people are courteous and consistent.
Gabriel Shurtleff
My grandparents had Paul & Dixon as their agent for all insurance needs and spoke very highly of them. They were not exaggerating the staff could not be more friendly, knowledgeable, or courteous. They go out of their way to get you the best insurance that fits your budget. I highly recommend Paul & Dixon for all you insurance needs
Karen Silvia
Our agent has been Erin .l she’s always been upfront and gets us the answer quickly very very helpful. I would recommend Paul and Dixon hands-down.
stephen medeiros
I have worked w/ Dawn is is always prompt when I have any questions!
nancy antil
continued home insurancew for several years with you.
Wanda Chen
I have had an excellent experience with Paul & Dixon
Leonard Fagan
My grandmother had done business with Paul & Dixon for many many years and always spoke highly of the staff and the agency.While looking for an agent to assist with my auto insurance needs I remembered my grandmother's praise and went to Paul & Dixon.My grandmother's praise was well earned, the agents were friendly, knowledgeable, and eager to assist you. Will definitely us them again when my renters insurance expires at the end of the year.
Karen Silvia
Erin helped me with ins and transfer of title should get 10 stars . Great Company
Mary Pavao
Friendly knowledgeable people to help clients
Madeleine Mendoza
Craig helped me get a new policy for my business, saving me a good amount. Great communication and helpful information..
Ryan Colby
The best service you can ask for
John Mello
When you insure with Paul and Dixon, you don’t just get an account manager—you gain access to an entire team. For my one account, I’ve been able to draw insights from multiple experts across different departments, which is invaluable when managing complex risks.A huge shout-out to Kim Cunningham for being an exceptional account manager. Her thoroughness and patience have made all the difference. Thanks to her, I can head into this long weekend with peace of mind, knowing my home is covered. Highly recommend!
Jillian Porcaro
Great service and great people. Never had a problem with a claim and they are always there to assist you and answer any questions you may have. Highly recommended.
Chris Souto
Most recently needed a cracked windshield replaced, contacted my agent/rep and she coordinated everything. Fantastic.
JCqueline Andrews
We have worked with Paul & Dixon Insurance for 20+ years and have appreciated them all this time. They are friendly, knowledgeable, and always looking out for us.
Melissa Lamperti
Just moved to Newbedford and was clueless of the process of getting insurance for my vehicle coming from out of state (GA). My agent (Erin Lemieux) went above and beyond to make the entire process effortless for me along with making sure I had the proper coverage.Thank you Erin / Paul & Dixon
Michael Olivier
Erin, is my go to Insurance agent, whenever I have a client/friend in need of insurance she is my first call!
maynardo961
I've been a client for over 2 years, and Dawn Neto -- and before her Lucy Aubut -- have been superb -- knowledgeable, attentive, and friendly. Highest rating.
Bob Oakley
Kim is very professional, always has our best interest in mind. Great experiences.
James Rusconi
Wonderful friendly staff that is very accommodating.
Stephanie Marshall
Erin L is great and the entire office. Since I moved to a new city she has been my agent. Both my home and car insurance are managed through Paul & Dixon. They handle everything for me and always very attentive.
Johnathan Corchado
We have been with Paul & Dixon for a few years now and couldn’t ask for a better agent, Erin Lemieux. Erin took over our insurance after many years with another company, saved us money, kept us updated on the status of our insurance and we have full confidence in her. She is one of those individuals who goes above and beyond - called her one time by accident, hung up before leaving a message - and Yes - she called back to make sure everything was okay!!!!! What agent does that? Mine - Erin Lemieux!!!!!!
Judy Burnett
Our family has been with Paul & Dixon for many years and they never disappoint. They are always there when we need the and they always find the best rates for out needs. A+
xcath143x
Very happy with their service.
Catherine Alves
I have nothing but great things to say about Paul and Dixon. They have helped me navigate some situations that I have been in and have not steered me wrong. Overall, fantastic place.
Mark Rossi
The assistance that takes the phone calls are so pleasant on the phone. They always help and you can feel their smiles from a distance. I have had them for almost 10 years and am happy with their services. Thank you to all my policy representatives they are awesome!
Auriza Abreu Mett
I have nothing but great things to say about Paul and Dixon! Our agent has helped my husband and I find new car and home insurance that gets us all the coverages we need, while saving us money! She has been able to answer all of our questions and is always available! Would highly recommend Paul and Dixon!
Kathryn Braley
Have needed quick responses and service when I got into an automobile accident. It was done and settled immediately. Thanks Paul and Dixon
Lisa Smith
The staff here are amazing and helpful. I bought a new car recently and everyone took care of all the paperwork and was so helpful explaining what I needed to do.
Deborah Peirce
Staff is great! Very pleasant, knowledgeable, and always quick to respond.
Patricia Kellogg
Paul and Dixon made the process for me to get my business insured very easy. They took all the guessing and worries away. They are very knowledgeable. Craig is excellent and was amazing setting my policy up with no hassles. He explained things to me I never knew as a business owner and I no longer have to worry about not being covered in all areas. Thank you Paul & Dixon.
Joshua Medeiros
Very helpful and personable.
Rebecca Fiandaca
Great insurance company and the staff is so professional and courteous. Right there to save you money and help you choose the best plan for you. I highly recommend them!
Stephanie Whalen
Fax: 508-990-1784
Hours: Mon-Fri
9:00 AM - 5:00 PM
DOWNTOWN OFFICE:
388 County Street
New Bedford, MA 02740
NORTH END OFFICE:
4436 Acushnet Ave
New Bedford, MA 02745
